Privacy Policy
West Holdings Group LLC
Effective Date: 01/01/2026
Return to HomeWest Holdings Group LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
1. Information We Collect
We may collect the following information when you interact with our website or services:
- Name
- Phone number
- Email address
- Appointment details
- Health-related information voluntarily provided for care coordination
2. How We Use Your Information
We use your information strictly for operational and service-related purposes, including:
- Scheduling appointments
- Sending appointment confirmations and reminders
- Coordinating intake and care
- Providing follow-up communication related to your care
3. SMS & Communication Policy
By providing your phone number, you consent to receive SMS communications from West Holdings Group LLC strictly for:
- Appointment scheduling
- Appointment reminders
- Follow-up communication related to services
We do NOT use SMS for marketing or promotional purposes.
Message frequency varies based on your interaction with our services.
Standard message and data rates may apply.
You may opt out at any time by replying STOP.
4. Health Information & Privacy
West Holdings Group LLC may collect health-related information necessary to provide telehealth services, including intake and care coordination.
We implement reasonable administrative, technical, and physical safeguards to protect your information in accordance with applicable healthcare privacy standards.
However, SMS (text messaging) is not a fully secure method of communication. By opting into SMS, you acknowledge and accept the potential risks associated with transmitting health-related information via text.
5. SMS Medical Disclaimer
SMS communications are used for scheduling, reminders, and general follow-up only.
We do not send sensitive medical information via SMS. For detailed or confidential health matters, secure communication methods will be used.
6. Sharing of Information
We do NOT sell, rent, or share your personal information with third parties for marketing purposes.
Information may only be shared when necessary to:
- Provide services
- Comply with legal obligations
7. Data Protection
We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.
8. Your Rights
You may request to:
- Access your data
- Correct your data
- Request deletion of your data
Contact us at:
9. Contact Information
West Holdings Group LLC
41430 Grand River Ave. Ste. D
Novi, MI 48375
844-900-2630